Privacy Policy

This Privacy Policy explains how Storm Rush collects, uses, stores, and protects information when you visit our website, create an account, use our games and promotional features, make purchases, contact support, or otherwise interact with our services.

By using the Storm Rush platform, you acknowledge that your information may be processed as described in this Policy. We encourage you to read it carefully so you understand what information may be collected, why it is needed, and what choices may be available to you.

1. Information We Collect

The information we collect depends on how you use the platform and which services you access.

Information You Provide

When you create or manage an account, we may collect information such as:

• full name;
• email address;
• date of birth;
• residential or mailing address;
• account credentials;
• profile information;
• communication preferences;
• information provided when contacting customer support.

If identity or account verification is required, additional information may be requested, including copies of identification documents, proof of address, photographs, selfies, or other information reasonably necessary to verify your identity.

Payment and Transaction Information

When you purchase Gold Coin packages or use other payment-related functions, information connected with the transaction may be processed.

This may include:

• payment method type;
• transaction amount;
• transaction date;
• billing information;
• payment status;
• transaction identifiers.

Payment card information may be processed directly by authorized payment providers. Storm Rush may not receive or retain complete card details where payment processing is handled by a third party.

Gameplay and Account Activity

We may collect information about how your account is used, including:

• Gold Coin and Sweeps Coin activity;
• games opened or played;
• gameplay history;
• promotional rewards claimed;
• VIP or loyalty progress;
• account login activity;
• redemption requests;
• purchases;
• participation in promotions or sweepstakes;
• responsible gaming settings.

This information helps us operate account features, maintain accurate balances, detect unusual activity, and improve the platform.

2. Information Collected Automatically

Certain technical information may be collected automatically when you access Storm Rush.

This can include:

• IP address;
• browser type and version;
• operating system;
• device type;
• language settings;
• screen resolution;
• approximate or precise location where permitted;
• pages viewed;
• session duration;
• referral source;
• interaction with buttons, menus, and other website features;
• cookies and similar identifiers.

We use this information to operate the website, troubleshoot technical issues, understand how visitors use the platform, maintain security, and improve performance.

3. Location Information

Location information may be required to determine whether particular Storm Rush services are available in the area where you are physically located.

Depending on the device and service being used, location may be determined through:

• IP-based location;
• browser permissions;
• mobile device location services;
• geolocation technology;
• information supplied during account verification.

Access to certain features may be restricted when location cannot be verified or when the user is located in a jurisdiction where the relevant service is unavailable.

Users should not attempt to circumvent geographic restrictions by using VPNs, proxies, location-masking applications, or similar technologies.

4. How We Use Personal Information

Information collected through Storm Rush may be used to operate, secure, personalize, and improve our services.

In particular, we may process information to:

• create and maintain user accounts;
• authenticate logins;
• verify age and identity;
• confirm geographic eligibility;
• maintain Gold Coin and Sweeps Coin balances;
• process purchases and redemption requests;
• provide promotional rewards;
• manage VIP and loyalty features;
• respond to support requests;
• detect duplicate or unauthorized accounts;
• investigate suspected fraud or abuse;
• enforce platform rules;
• maintain website security;
• comply with applicable legal requirements;
• analyze website performance;
• improve games, navigation, and account functionality;
• send service-related communications;
• deliver promotional messages where permitted.

Where required by applicable law, we rely on an appropriate legal basis for processing personal information.

5. Identity and Security Verification

Storm Rush may perform additional checks when necessary to protect users, prevent fraud, or comply with applicable requirements.

Verification may involve information such as:

• government-issued identification;
• proof of residential address;
• payment method verification;
• transaction records;
• source-of-funds information where appropriate;
• photographs or selfies;
• device and location information.

Verification requirements may vary depending on account activity and the specific service being requested.

Information provided for verification purposes is used only for legitimate operational, security, fraud-prevention, and compliance purposes.

6. Cookies and Similar Technologies

Storm Rush may use cookies, pixels, local storage, and similar technologies to recognize users and understand how the website is used.

Cookies may support functions such as:

• keeping users signed in;
• remembering account preferences;
• maintaining session security;
• measuring website traffic;
• identifying technical problems;
• understanding user interaction;
• personalizing website content;
• measuring promotional performance.

Some cookies are necessary for the website to function correctly. Others may be used for analytics or marketing where permitted.

Browser settings generally allow users to block or delete cookies. Disabling certain cookies may prevent some parts of Storm Rush from functioning properly.

7. Analytics and Advertising

We may use analytics services to better understand how visitors interact with the platform. These services can provide aggregated information about website traffic, device usage, navigation patterns, and engagement.

Where permitted, information may also be used to:

• measure advertising effectiveness;
• limit repeated advertisements;
• understand referral traffic;
• personalize promotional communications;
• create aggregated audience statistics.

Users may have the ability to manage certain advertising or cookie preferences through browser controls, consent tools, or other privacy settings.

8. How We Share Information

Storm Rush does not need to make personal information publicly available in order to provide its services.

However, information may be shared with selected third parties where necessary for legitimate business or operational purposes.

These parties may include:

• payment processors;
• identity verification providers;
• fraud-prevention services;
• geolocation providers;
• cloud hosting companies;
• customer support platforms;
• analytics providers;
• security vendors;
• marketing service providers;
• professional advisers;
• government agencies or regulatory authorities where legally required.

Third-party service providers receive only the information reasonably necessary to perform the relevant service and are expected to handle it in accordance with applicable privacy and security requirements.

9. Legal and Security Disclosures

Personal information may be disclosed when we reasonably believe disclosure is necessary to:

• comply with a legal obligation;
• respond to a valid court order or government request;
• investigate suspected fraud;
• enforce our Terms of Use;
• protect Storm Rush users;
• prevent financial or security-related harm;
• defend legal rights or claims.

Where legally permitted, we seek to limit disclosures to information relevant to the specific request or purpose.

10. Data Security

Storm Rush uses administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, alteration, misuse, disclosure, or loss.

Measures may include:

• controlled access to personal information;
• encrypted connections;
• account authentication;
• monitoring for suspicious activity;
• secure infrastructure;
• payment security measures;
• internal access restrictions.

No internet-based service can guarantee absolute security. Users also play an important role in protecting their accounts and should keep login credentials confidential, use a strong password, and avoid sharing access with other people.

11. Data Retention

Personal information is retained only for as long as reasonably necessary for the purpose for which it was collected or where retention is required for legal, security, financial, fraud-prevention, or dispute-resolution purposes.

Retention periods may vary depending on the type of information.

For example, certain account or transaction records may need to be retained after an account has been closed. Other data may be deleted, anonymized, or aggregated when it is no longer required.

12. Your Privacy Choices

Depending on your location and applicable privacy law, you may have rights relating to your personal information.

These may include the right to:

• request access to personal information;
• request correction of inaccurate data;
• request deletion of certain information;
• obtain information about how data is processed;
• object to or restrict certain processing;
• withdraw consent where processing is based on consent;
• manage marketing communications;
• request a copy of certain information;
• appeal certain privacy-related decisions where applicable.

Not every right applies in every jurisdiction or circumstance.

We may need to verify your identity before completing a privacy request. This protects account information from being accessed or changed by an unauthorized person.

13. Marketing Communications

Users may receive information about promotions, new features, rewards, or other Storm Rush services where such communications are permitted.

Marketing preferences can generally be updated through account settings or by using the unsubscribe option included in promotional emails.

Unsubscribing from marketing does not prevent Storm Rush from sending important operational communications, including messages concerning:

• account security;
• identity verification;
• transactions;
• redemption requests;
• changes to platform terms;
• privacy or security notices.

14. Children's Privacy

Storm Rush is not intended for minors.

Users must meet the minimum age requirement applicable to the platform and their location. We do not knowingly provide accounts to children or intentionally collect personal information from individuals who are not legally eligible to use the service.

If we become aware that an ineligible minor has provided personal information, appropriate steps may be taken to close the account and remove the information where legally permitted.

15. Third-Party Websites

Storm Rush may contain links to websites, services, payment providers, or other platforms operated by third parties.

Their privacy practices are governed by their own policies. Storm Rush is not responsible for the privacy practices, security measures, or content of websites operated independently from our platform.

Users should review the relevant privacy policy before providing personal information to a third-party service.

16. International Data Processing

Some service providers or technical infrastructure used by Storm Rush may operate in jurisdictions different from the user's location.

Where personal information is transferred between jurisdictions, appropriate measures may be used to protect the information in accordance with applicable privacy requirements.

17. Changes to This Privacy Policy

We may revise this Privacy Policy as the platform develops, legal requirements change, or new features and technologies are introduced.

When material changes are made, the updated version may be published on this page together with a revised effective date. Additional notice may be provided where required.

Users are encouraged to review this Privacy Policy periodically.

Continued use of Storm Rush after an updated Policy becomes effective means that the use of the platform will be subject to the revised version, to the extent permitted by applicable law.

18. Contact Us

Questions regarding this Privacy Policy, the use of personal information, or available privacy rights may be submitted through Storm Rush customer support.

When submitting a privacy request, users should provide enough information to identify the relevant account and explain the nature of the request. For security reasons, additional identity verification may be required before account-specific information can be disclosed, corrected, or deleted.